Analytics
Know which guides get read, and where readers stop
See what people open, where they come from, and the exact step where they give up.
- Visitors · Views
- Every guide, every day
- Completion rate
- Step-by-step drop-off
- No setup
- Nothing to tag or install
What you get
The audience, then the moment you lose them
One dashboard for the whole workspace, and a completion chart for every walkthrough.
Every guide’s audience
Visitors and views over time, then the documents, countries and referrers behind them. Filter to one guide or look across the workspace.
- Spot a spike and see which page sent it
- Find the guides nobody opens any more
Where viewers drop off in the invite walkthrough
Completion, step by step
For walkthroughs, a bar per step shows how many viewers got that far. The step where the bars fall off is the one to rewrite.
- Percent of viewers reaching each step
- Hover any bar to read the step’s instruction
Also included
The small signals that add up
Reactions
Viewers can react to a guide without signing in. You see the tally next to the traffic.
Referrers
Which sites, tools and searches send people to your guides, ranked by visitors.
Per-guide view
Open any guide and its own numbers are just one tab away.
Why it matters
Decide with numbers, not hunches
Fix the step that loses people
A 30% drop at one step is a wording problem you can solve in five minutes, once you can see it.
Retire what nobody reads
Guides with no visitors in months are clutter. Archive them and keep the help center sharp.
Show the help center is working
Rising visitors on the guides your support team links to is deflection you can put in a report.
See how your guides perform
Analytics is included on all paid plans.
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